Servers & Virtualisation

The backbone of your business. If your server goes down, everything stops — email, files, databases, line-of-business apps. We make sure that doesn't happen.

What We Do

We deploy, configure, and maintain Windows Server environments for small and medium businesses. Whether you're running a single tower server under someone's desk or a proper rack with virtualised workloads, we handle the full lifecycle — from initial spec and purchase through to daily monitoring and patching.

  • Windows Server 2016 / 2019 / 2022 installation and configuration
  • Hyper-V virtualisation — consolidate multiple workloads onto fewer physical boxes
  • Active Directory setup and management — users, groups, GPOs, permissions
  • File server configuration with proper share permissions and folder structures
  • Veeam Backup & Replication — scheduled backups with offsite copies
  • Patch management — monthly Windows Updates tested and applied
  • Performance monitoring and capacity planning

Typical Engagement

Networks & Infrastructure

The plumbing that connects everything. If your network is flaky, nothing else works properly — no matter how good your server or internet line is.

What We Do

We design, install, and maintain business-grade network infrastructure. That means structured cabling, managed switches, properly configured routers, Wi-Fi that actually covers your whole office, and VPNs for remote access. No consumer-grade gear, no "it works most of the time" setups.

  • Structured CAT6/CAT6A cabling — wall points, patch panels, cable management
  • Managed switches — VLANs, port security, PoE for IP phones and access points
  • MikroTik and Ubiquiti routers — firewall rules, NAT, bandwidth management
  • Enterprise Wi-Fi — Ubiquiti UniFi access points with proper coverage planning
  • Site-to-site and remote access VPNs
  • Network segmentation — keep guest Wi-Fi, VOIP, and corporate traffic separate

Typical Engagement

Cybersecurity & ESET Protect

You don't need to be a big company to be a target. Ransomware, phishing, and credential theft hit small businesses hardest — because they're least prepared.

What We Do

We deploy and manage ESET Protect across your endpoints — desktops, laptops, and servers. That means real-time antivirus, web filtering, email scanning, and centralised management so we can see threats across your entire organisation from one dashboard. Beyond endpoint protection, we implement layered security practices.

  • ESET Protect deployment and management — cloud or on-premise console
  • Endpoint detection and response across all company devices
  • Email security — spam filtering, phishing detection, attachment scanning
  • Web filtering — block malicious sites and control browsing categories
  • Security awareness — help your staff recognise phishing and social engineering
  • Incident response — if something does get through, we contain and remediate fast
  • Regular security posture reviews and recommendations

Typical Engagement

Hardware Supply

We don't just recommend hardware — we spec it for your workload, source it, configure it, deliver it, and support it. One call, done.

What We Supply

We supply business-grade hardware from major brands — not the consumer-grade gear you'd find at a retail shop. Everything we sell comes configured, updated, and ready to plug into your network. We handle warranties and returns if anything goes wrong.

  • Desktop PCs — specced for the role, whether that's basic admin or heavy Sage processing
  • Laptops — business-grade machines with proper keyboards, screens, and build quality
  • Servers — tower and rack servers from HPE, Dell, and Lenovo
  • Printers and MFPs — including setup, drivers, and network configuration
  • UPS units — properly sized for your server room and critical workstations
  • Peripherals — monitors, keyboards, mice, docking stations, headsets
  • Networking gear — switches, routers, access points, patch cables

Internet & Hosting

Connectivity, email, domains, and web hosting. The stuff that connects your business to the outside world — and the stuff that falls apart spectacularly when it's not managed properly.

What We Do

We handle your internet connectivity end to end — from provisioning the fibre line and configuring failover, to managing your domain, email hosting, and DNS records. When the internet goes down, you call us, not three different providers who all blame each other.

  • Fibre provisioning — help you choose the right ISP, line speed, and SLA
  • LTE/5G failover — automatic backup connectivity when fibre drops
  • Domain registration and DNS management
  • Email hosting — Microsoft 365 mailboxes, setup, migration, and support
  • Web hosting via Xneelo — site deployment, SSL, and maintenance
  • Static IP configuration for VPNs, remote access, and hosted services

VOIP Phone Systems

Business phone systems that run over your network — lower call costs, more flexibility, and features that old PABX systems can't match.

What We Do

We supply and configure VOIP phone systems for businesses moving off legacy PABX or Telkom lines. That means IP handsets on desks, softphone apps on laptops and mobiles, IVR menus, call routing, call recording, and hunt groups — all running over your existing network and internet connection.

  • IP handset supply — Yealink and similar business-grade desk phones
  • Softphone setup — apps for laptop and mobile so staff can take calls anywhere
  • IVR / auto-attendant — "Press 1 for sales, 2 for support" routing
  • Hunt groups and ring strategies — calls go to the right team
  • Call recording — for compliance, training, and dispute resolution
  • Number porting — keep your existing landline numbers
  • Integration with existing network — QoS configuration so calls don't drop during large downloads

Day-to-Day IT Support

The stuff that makes up 80% of actual IT work — password resets, printer jams, "my email isn't working", new user setups, and everything else that keeps your staff productive.

What We Cover

This is the help desk side of what we do. When someone at your company has an IT problem, they call or email us and we sort it out — either remotely or on-site. No ticket queues, no offshore agents reading scripts. You get André, Colby, or Jurgen, and we fix it.

  • Remote support via TeamViewer/AnyDesk — most issues resolved in minutes
  • On-site visits for hardware issues, installations, and network problems
  • New user setup — AD account, email, workstation configuration, permissions
  • User offboarding — disable accounts, transfer data, revoke access
  • Microsoft 365 administration — mailbox management, Teams, SharePoint
  • Printer troubleshooting — drivers, network printing, scanning, paper jams
  • Software installation and updates
  • General troubleshooting — the "it was working yesterday" calls

How Support Works

Let's talk about what
your business needs.

Whether it's a full managed service contract or a once-off project, we'll give you a straight answer and a fair quote.

ESC